James Hardie’s response to COVID-19 was swift and enabled us to not only survive, but to thrive, in unprecedented circumstances. The collective efforts of our employees, families, our suppliers, customers, and the Hardie Manufacturing Operating System (HMOS) enabled us to minimize the impacts of the pandemic. We were able to put our people and their families first, and ensured they received appropriate protective equipment and products, both at work, and for their homes. We also provided physical and mental healthcare support, and exceeded regulatory requirements in terms of illness-related leave. We provided daily lunches, which we purchased from local businesses, to minimize risk of our people contracting the virus, and to also support our local communities. The success of our approach and our safety protocols allowed us to remain operational with low COVID-19 transmissions and fast construction site recoveries.